Terms and Conditions

TERMS, PLEASE READ THESE AS BY SIGNING THIS FORM YOU ARE AGREEING TO THEM AND BOUND BY THEM. Should the hirer(s) fail to comply with any conditions of this contract, all losses / damages arising out of such event shall be at hirer(s) expense. The hirer agrees and authorises by signature below, that all amounts payable under this agreement will be charged to the credit card of which details are have been supplied.

ALTERATIONS AND RATES
To change your booking while on hire you must ring our deskbefore you are due to return. We will change/extend your booking if possible. The rate on this agreement is specific to the period of time as stated, early return may result in an increased rate per day as per our rates.

SMOKING IS PROHIBITED AND VEHICLES MUST BE RETURNED CLEAN
Vehicles are provided in a clean and tidy condition and should be returned in a similar state otherwise a minimum cleaning fee of 40 will apply. Maintaining tyre, water and oil levels is the hirer(s) responsibility, damage caused due to neglect is at the hirers expense.

DAMAGE
Vehicles are checked out to the hirer by one of our staff, any existing damage is noted. Damage caused to vehicles will be charged to the customer, in addition to the damage charge is the time that it takes to repair the vehicle during which time the vehicle is considered to be on hire to the customer and the customer will be billed for this. Vehicles returned in an unfit state to be rehired are considered to be still on hire until issues are rectified.

TOLL BRIDGE COSTS
All our vehicles are covered by the video tag system, this monitors trips made across the M50. These are charged upon return of the vehicle, charges for vans are 3.30 and for light trucks at 4.60, this is the exact charge that is levied by E-Flow.

EXISTING DAMAGE AND DAMAGE PROCEDURE
It is our intention of always providing our vehicles in 100% mechanical and physical condition. Unfortunately due to the fast moving nature of our business it is sometimes necessary to rent a vehicle with slight cosmetic damage, these are in the process of being rectified or awaiting payment, do not confuse this with a passive approach towards damage. This damage will be duly noted by ourselves and the hirer prior to rental and is documented. Any additional damage present upon return is at the hirers expense. If you damage a vehicle you will be presented with an estimate which must be paid, if you dispute a repair bill you are invited to get an independent motor assessor to inspect the vehicle and estimate the repair cost. The cost of an assessor is the customers own. All assessments must be made within 2 working days.

Vehicles awaiting assessments will be grounded at normal hire rates payable by the customer. If the motor assessor provides a lower estimate figure we will refund the difference and waive the cost of grounding the vehicle pending inspection. However, the cost of the assessor remains the customers own. If you are providing your own insurance and dispute the cost of repair, you do not need to employ the services of an assessor as your insurance company will employ one. In this case you pay the excess on your policy and we deal directly with your insurance company. The insurance company will usually not pay for the out of service time for the vehicle, in which case they remain the customers own.

INSURANCE
Insurance provided by the customer must be comprehensive, the validity and transferring of insurance is the customers responsibility and in signing this form the customer agrees his insurance is comprehensive and correctly transferred. We will accept no responsibility for incorrect transfers made by customers, so please ensure that your transfer fax details are correct and match the vehicle registration on this docket.

PURCHASED INSURANCE
If the customer purchases insurance he must disclose his intended area of travel. The excess is 1600, This means that the first 1600 of damage caused the customer is paid by the customer. By signing this agreement you are acknowledging you are aware of and accept this excess. There is no grace on purchased insurance, a days insurance is 24 hours from issue of the cert, there is no flexibility on this. Return late and you will pay for additional cover.

Goods and Payloads: We are not responsible for damage caused to cargo regardless of how it occurs. It is the customers responsibility to ensure doors are correctly closed. We are not responsible for water ingress into load areas and in signing below the customer agrees to this. Vehicles are given guideline payloads, we are not responsible for vehicles being overloaded. All costs and charges incurred by customers who have been stopped for an overloaded vehicle are the customers own. We specify vehicles for use in Ireland and test and tax vehicles in accordance with Irish law. Any vehicle stopped or fined abroad is solely the responsibility of the driver of the vehicle, costs of recovery of vehicle or goods to Ireland are the customers.

FUEL AND MILEAGE
Please ensure vehicle is returned full and you have a receipt for diesel, if the vehicle is dropped back low on fuel there is a 10 Euro top up fee in addition to the fuel cost, there are no exceptions to this. Fuel top up is charged at 1.50 per litre plus vat. All our vehicles use diesel. Vehicles are provided with 200km allowance per day and 1400km per week. The charges for excess usage are 7c per km for vans and 10c per km for trucks. Mileage charges are subject to vat at 21.5%. Excess mileage charges are not negotiable.

PAYMENT AND SECURITY
Payment for hire of 3 days( or 200) or more is made in advance, a pre-auth is made with credit card upon collection of vehicle. 500 pre-auth with own insurance and 1000 with purchased insurance. All trips outside of Ireland are paid for in advance and carry a 1000 deposit that is processed as a sale. Companies on monthly agreements pay monthly and in advance.

USE OUTSIDE OF IRELAND
AA Fivestar is compulsory on all overseas trips. Fivestar basically provides the customer with full breakdown assistance 24/7, also they provide for recovery of the vehicle back to Ireland in the event of an accident or irreparable fault. If you breakdown the AA will organise a repair, the customer must give the AA time to fix the fault, the AA will provide accommodation and revised transport costs for the customer. A general breakdown does not give the customer authority to leave the vehicle unless the AA deem the vehicle as unfixable and instruct us via email or fax that they will that they will return the vehicle to Ireland. Leaving a vehicle abroad without AA approval will result in the customer paying all recovery and off hire costs to Vanrentals.ie.

AFTER HOURS ASSISTANCE
If you run into problems of any description please ring our office on 01-4592069, or for after hours assistance ring 087-2640201. We will assist any mechanical problem except those relating to tyres or misuse. Replacement vehicles can only be issued during business hours.

OPENING TIMES
Monday 8am - 5.30pm, Tues-Fri 9am - 5.30pm, Saturday 9am - 12.00pm, Sunday Closed.

Customers obligations upon return

Ensure vehicle is totally full of fuel and provide a receipt.
Ensure that interior is clean and free of rubbish/packaging.
Notify us of any damage/incidents which occurred during the hire period.
Notify us of any toll road usage, failure to do this can result in fines.

WEBSITE TERMS & CONDITIONS

USE OF THE SITE
VanRentals.ie maintains the Site for your non-commercial personal use. Your use of the Site for any other purpose is permissible only upon the express prior written consent of VanRentals.ie. Without limiting the foregoing, you may not: (1) use the Site in a commercial manner, including by distributing, transmitting or publishing the Site or any of its content; (2) interfere with others’ use of the Site; (3) impair the Site’s operation or interfere with or disrupt the servers or networks connected to it; (4) interfere with VanRental's intellectual property rights; (5) frame or otherwise co-brand the Site or any of its content; (6) deep-link to any portion of the Site; or (7) use the Site for any illegal purpose. We reserve the right in our sole discretion to terminate or restrict your use of the Site, without notice, for any or no reason, and without liability to you or any third party. In such event, we may inform your Internet service provider of your activities and take appropriate legal action.

SITE MODIFICATIONS
Information may be changed or updated without notice.

LINKS TO OTHER SITES
The Site may include links to third-party Websites. VanRentals.ie does not control and is not responsible for the content or privacy policies of any linked site. We accept no responsibility for the content of those sites as these links are provided as a convenience to the user only, and not as a representation of the endorsement of VanRentals.ie. The views and opinions of authors expressed therein do not state or reflect those of VanRentals.ie. Your access and use of such Web sites remains solely at your own risk.

LIMITATION OF LIABILITY
VanRentals.ie and the hosts of this site hereby exclude liability for any claims, losses, demands or damages of any kind whatsoever with respect to any information and/or services provided on our website including but not limited to direct, indirect, incidental or consequential loss or damages, compensatory damages or loss of profits or data whether based on a breach of contract or warranty, delict or tort (including negligence), product liability or otherwise.